M.SC TOURISM HOTEL MANAGEMENT AND OPERATIONS

M.Sc. DEGREE EXAMINATION May 2014

(TOURISM)

(FIRST YEAR) HOTEL MANAGEMENT AND OPERATIONS QUESTION PAPER

1.
a) Write about the role of motels in promoting tourism for domestic and international tourists?
b) Name a few International group of hotels operating in India?  Explain their role in tourism development?
2.
a) Explain the procedures to be followed for purchase of food and beverage goods?
b) Discuss the role of sales and marketing dept in promoting F and B sales?
3.
a) Write about the following F and B outlets in details
i) Coffee shop   ii) Multi-cuisine restaurant
b) In hotel industry ethical, legal and regulatory aspects are essential.  Explain why?
4.
a) Explain Hotel and catering establishments?
b) What are the hotel operations?  Explain it?
5.
a) What is FHRAI?  Mention its activities?

b) Explain the activities of Front office dept of a 5-star hotel?
6.
a) Explain linkage and significance of Accommodation sector with Tourism?
b) Explain emerging dimensions of accommodation industry?
7.
a) Explain the important factors involved in menu planning?
b) What is fast food?  Why it is called junk food?  Name a few well known fast food outlet names and Explain?

8.
a) Explain the evolution of catering and hotel industry in detail?
b) Explain the role of supplementary accommodation available to tourist in India?
9.
a) Elaborate the growth of Taj group of hotels in India and Abroad?
b) Write short notes on
i) Heritage hotels  
ii) Time share concept
10.
a) Mention in detail about technically qualified manpower availability in India?
b) Explain the importance of purchase and stores departments in catering industry?